Settlor Announces the Launch of Their API Gateway, Delivering a Framework for Third-Party Integrations

Alanna.ai is the First API Integration

Settlor, an innovative software company delivering a comprehensive, cloud-based title, escrow and accounting production platform, today announced a new API gateway allowing for seamless integrations to a network of approved partners and vendors. 

Alanna, an AI-powered virtual assistant for title companies, is the first company to integrate with the Settlor API.  Agents using Settlor will now have access to a communications tool facilitating conversations with real estate professionals, buyers or sellers 24/7/365 for anything from simple reminders to answering specific customer questions. Alanna is able to provide fast and accurate responses at any time, day or night, which allows users to focus their attention on the more detailed tasks necessary to prepare a closing. 

“With the launch of our new API gateway, we are excited to offer customers the ability to scale their digital title capabilities and offerings without leaving the Settlor platform,” said John E. Freyer, Jr.  co-founder and president of Settlor. “Settlor customers can now easily integrate with preferred business systems and vendors free of any transactional costs charged by Settlor. Further, the first integration with Alanna.ai, underscores our commitment to equip our customers with the innovative tools they need to thrive in today’s dynamic market.”

Settlor’s proprietary API uses best-in-class safety and security features, enabling customers and partners to continue to leverage Settlor’s existing authentication process for authorization to the application. Settlor customers can grant access to any authorized partner, and can customize each partner’s permissions, which allows customers complete control over their data. Utilizing Settlor’s authentication ensures that partners are known to Settlor and allows Settlor’s Customer Success team to assist customers with questions related to these integrations.

“We are thrilled to introduce the power of Alanna.ai to Settlor users and their clients via this integration. Now, users can seamlessly leverage our cutting-edge AI capabilities to enable their clients to ask questions about their transactions at any time. Alanna is much more than a chat bot; it can also be used to send reminders to clients, hold two-way marketing conversations, and even speed the data collection process, empowering Settlor users to focus on the more complex tasks necessary for a smooth closing process,” said Hoyt Mann, president of Alanna.ai.

Current customers of Alanna.ai have experienced efficiencies and cost savings. National Integrity Title Agency (NITA) shares, “Phone calls are down 50%…and now we have our receptionists working on policies and legals instead of taking the ‘little calls’….[and] we’re making money.’” The use of Alanna.ai also enabled NITA to empower employees to take on more complex responsibilities.

About Settlor

Settlor develops and maintains a title, escrow, and accounting software suite of applications designed to simplify, streamline, and improve the operational performance of companies in the title insurance and escrow industries.. Established in 2021 and based in Denver, Settlor is backed by more than 30 years of transactional experience and innovative software development from a seasoned team of title, escrow, closing, and software development professionals. To learn more and to request a demo, visit Settlor.com.

About Alanna.ai

Alanna.ai is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients in 54 languages via SMS text or web chat. Alanna helps title agencies communicate intelligently and consistently with REALTORS, home buyers and sellers on routine or recurring requests. The technology has been shown to resolve up to 97% of a typical title agency’s inbound emails and phone calls without requiring human involvement and is available to serve clients 24/7. Its Alanna Forms Processing ability frees title agencies from the manual collection of customer data as well as simple data verification. Alanna’s Campaigns function enables agents to initiate sales and marketing conversations via mass text based upon data within the agent’s production platform. Alanna is also available on a “white label” basis, which can be custom-branded to fit the title agent’s business. Learn more at alanna.ai.

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